Metrics, meaningful outcomes, stackable, trajectories, delivery units. These are just some of the terms associated with deliverology – a management methodology developed by Sir Michael Barber, head of the Delivery Unit launched in 2001 by then U.K. Prime Minister Tony Blair.
Barber’s approach was mockingly called “deliverology” – but he got that last laugh as the term that would later be recognized as a very effective method of improving performance by setting focused and aggressive targets, and providing frequent and structured follow-up. And now the Liberal government has come to embrace deliverology, using it as a guide towards setting and achieving targets tied to the government’s key priorities.
Do you need to know what deliverology is all about?
It depends. Do these questions matter to you and your organizations?
Are you absolutely clear what the government wants to achieve? Are you absolutely clear what government’s role is? Are you confident that your preferred approach can be delivered?
These questions might appear obvious to government executives planning a project or business managers hoping to do business with the government. Actually, they are part of Barber’s checklist on “how to turn strategy into delivery.”
In deliverology, the process of setting priorities, measuring and reviewing outcome drives government departments to follow through and fulfill its commitments and well as producing meaningful results for the public.
Currently, the prime minister has set aside time to meet every two weeks with relevant ministers, and their senior advisers, to discuss how policies are being implemented and what results, related to the priorities set out through deliverology, are being achieved.
Definitely, managers, unit heads, and senior analysts will need to brush up and proactively prepare for the new delivery model.
If you’re working for the government, you’ll need to learn more about deliverology in order to determine where it fits in your operations. If you’re doing business with the government, knowledge of deliverology could help provide insight on how to priorities are being set and targets are being achieved.
These are the issued that will be tackled in the upcoming Canadian Government Executive Leadership Summit 2016 on Deliverology in Practice.
The event will take place on October 5th, from 8:30 a.m. to 3:30 p.m., at the Sheraton Hotel on 150 Albert Street, in Ottawa. Leaders from both inside and outside the government will discuss how they have adapted new methods of measuring performance to ensure their organizations are on track to provide desired outcomes.
Moderated by Patrice Dutil, editor-in-chief of the Canadian Government Executive, and professor of politics and public administration at Ryerson University, the panel includes:
- Tony Dean, professor at the School of Public Policy and Governance at the University of Toronto, and adviser in public administration and public reforms to various governments in Canada and around the world
- Craig Szelestowski, a Lean Government and transformation specialist
- Murray Kronick, national service lead for performance management for Interis BDO
- Tom Rosser, senior deputy minister for strategic policy at the Department of Fisheries and Oceans Canada
- Ian Williams, business intelligence and analytics unit manager for the Toronto Police Service
- Lou Di Gironimo, general manager of Toronto Water, for the City of Toronto
If you want to update your management skills, learn about new tools, and boost your delivery capacity, click on the link below to register for the: